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Chalk it up to "Minnesota Nice," perhaps, but congratulations are in order. Travelers say our staff is the best in North America.
Yesterday, Skytrax announced its 2016 World Airport Awards results, ranking MSP at the top of the pile...Read More
Six of MSP's concessionares were recently recognized for their outstanding customer service at the third annual 5 Star Merchant Awards.
Winners were selected based off of their performance in the Secret Shops program - a program that covertly evaluates employees' customer service skills....Read More
Today, MSP was named Best Airport in North America for its size category by Airports Council International (ACI).
Each year, ACI ranks the world’s airports by region and size category based on results of customer surveys. MSP earned the highest score among North...Read More
Do you have an outstanding coworker that deserves to be recognized? Nominate them for the 2017 MSP Airport Employee of the Year award. Three winners will be chosen and will each receive...Read More
Due to a significant amount of unaccounted for badges, the Airport Police Department (APD) is implementing a $200 non-returned badge fee to comply with Transportation Security Administration (TSA) regulations.
The TSA requires that unaccounted for badges not exceed 5 percent of the total...Read More
Travelers who use app-based ride services, like Uber and Lyft at MSP’s Terminal 1-Lindbergh are now getting picked up at a new location.
As of January 1, the new pick-up spot for transportation network companies (TNCs) – another name for app-based ride services...Read More
Two airlines recently announced new nonstop service out of MSP.
Southwest Airlines will add nonstop flights to Nashville beginning June 4.
The airline currently has about 12 percent more seats scheduled out of MSP for the first quarter of 2017 compared to 2016, and 7 percent...Read More
MSP had a near-record year for passenger levels in 2016, as 37.5 million people flew in and out of the airport.
Only 2005, which saw 37.6 million passengers, was a busier year at MSP.
“The airport’s performance mirrors the Upper Midwest’s strong...Read More