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News in Good 2 Know

Jun 22, 2017 CSAC Forum set for June 29 Categorized in Good 2 Know

This summer's CSAC (Customer Service Action Council) Forum is all about making customers' experiences at MSP memorable for all of the right reasons.

What: CSAC Summer Forum: Deliver more than a...

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Jun 19, 2017 Restructuring Emphasizes Engagement and Efficiency Categorized in Good 2 Know

Greetings:

The experience travelers have at Minneapolis-St. Paul International is dependent on the hard work of nearly 20,000 employees of hundreds of companies conducting business at the airport. As owner and operator of MSP, the Metropolitan Airports Commission (MAC) values and relies...

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Jun 13, 2017 Metro Transit buses move to new stop at Terminal 1-Lindbergh Categorized in Good 2 Know

Beginning Saturday, June 17, the #54 Metro Transit bus route that serves MSP will stop on the upper east roadway in front of Terminal 1-Lindbergh. 

Bus patrons will be directed to the tram level underneath the roadway to get to and from the terminal. Previously, the #54 bus stop was...

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Jun 5, 2017 MSP employees of the year announced Categorized in Good 2 Know

The recent winners of the MSP Airport Employee of the Year Awards represent the best in customer service at MSP, and their work is an example of going above and beyond...

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May 31, 2017 Marsden Building Maintenance to take over MSP's janitorial services Categorized in Good 2 Know

Effective tomorrow, June 1, Marsden Building Maintenance will take over managing janitorial services at MSP. Below is the contact information for managers on duty at both terminals as well as the company's contract, operations, and office managers.

Terminal 1-Lindbergh manager on duty:...

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May 22, 2017 Overnight construction may cause light rail delays Categorized in Good 2 Know

Light rail shuttles between Terminal 1-Lindbergh and Terminal 2-Humphrey may experience delays due to overnight tunnel maintenance.

Delays could extend up to 10 minutes between 8 p.m. through 4 a.m. Maintenance is scheduled to begin tomorrow, May 23, and end July 9...

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May 10, 2017 Overnight Road Closures at MSP Airport to Occur this Weekend Categorized in Good 2 Know

Overnight road closures at the Minneapolis-St. Paul International (MSP) Airport’s Terminal 1-Lindbergh will occur this weekend.

Starting Friday, May 12 at 10 p.m. through Saturday, May 13 at 5 a.m., and then again Saturday at 10 p.m. through Sunday, May 14 at 5 a.m., the road used to exit...

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Apr 25, 2017 MSP's inbound roadway to temporarily close this weekend Categorized in Good 2 Know

The inbound roadway leading to MSP's Terminal 1-Lindbergh will temporarily close this weekend to allow for the construction of a skyway.

The shutdown will happen overnight in two phases to minimize the impact on MSP's travelers. The first closure is scheduled to take place on...

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Apr 12, 2017 Sun Country announces Hometown Lakes Project Categorized in Good 2 Know

Yesterday, Sun Country Airlines announced that each airplane in its fleet will be named after a Minnesota...

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