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Accessibility services maps and contacts


Links to maps for each terminal with accessibility services highlighted.

Americans with Disabilities Act (ADA) Coordinator

The American with Disabilities Act (ADA) Coordinator for Minneapolis-St. Paul International Airport is Tekia Jefferson. Accessibility complaints can be directed to Tekia Jefferson at 612-726-8196.

Hidden Disabilities Sunflower Program

Learn more about the Sunflower Lanyard program for people with hidden disabilities at this link.

Unlawful Discrimination Notice

Learn about the airport’s unlawful discrimination policy, or file a complaint:

Title VI Poster

Discrimination complaints can be directed to the Title VI coordinator for MSP, Tekia Jefferson, 612-726-8196.

Airline accessibility contacts

Air Canada 1-800-361-8071
Air Choice One 1-866-435-9847
Air France 1-800-992-3932
Alaska Airlines 1-800-682-2221
American Airlines 1-800-543-1586
Boutique Air 1-855-268-8478
Condor 1-866-960-7915
Delta Air Lines 1-800-831-4488
Frontier Airlines 1-800-872-3608
Icelandair 1-800-554-4833
Southwest 1-800-I-FLY-SWA
Spirit Airlines 1-800-955-8771
Sun Country Airlines  
United Airlines 1-800-323-0170

Transportation Security Administration (TSA) contact

Travelers with disabilities and medical conditions may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

The Transportation Security Administration (TSA) is responsible for transitioning special needs passengers through the airport's security checkpoints. Learn more about TSA procedures for people with special needs by visiting