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Terminal 2 Operations Contact Information

Terminal 2 Operations

ServiceTec Help Desk

1-800-641-1725 – This number is staffed 24/7. Report all issues with MAC-owned Common Use computer equipment at the ticket counters and gate podiums directly to the Help Desk.

MAC Facilities Management

612-726-5225 – The facilities management office is open Monday – Friday (0700-1630). During these hours, report all terminal and terminal system maintenance problems (bag belts, lav bay, door problems, etc.) directly to Facilities. A

Marsden Terminal 2 Manager-on-Duty

612-968-8044 – Marsden staff is located at Terminal 2 and available 24/7. If there is no response, call Terminal 1 Marsden Manager-On-Duty at: 612-968-8041.

MAC Terminal 2 Management Team

Kevin Griffin – Manager, Terminal 2 Operations/Facilities


Luis Anchondo – Assistant Manager, Terminal 2 Maintenance/Facilities


Terminal 2 Key Requests

All key requests for Terminal 2 employees should be sent to Kevin/Luis via email or fax (612-725-6466). Once the key has been approved and made, MAC will make arrangements to distribute the Terminal 2 keys from the MAC Administration Office located on the penthouse level of Terminal 2, Room HT-3232(A).