Skip to content

Nominate an Airport Customer Service Hero by Dec. 31

​Do you know someone who goes above and beyond for our airport customers? Nominate that person for an Airport Customer Service Hero award!

Send your nominations to by Dec. 31. To ensure a nomination is complete, please provide the following information:   

  • The person's full name
  • Which airport they work at (see list below*)
  • His or her organization/company within the airport community
  • The full story of why they should be selected (this is VERY important)

Simply write the nomination in an email and send the submission to If your nominee has won an MSP Nice award this year, consider using his or her "award" story in the Airport Customer Service Hero award nomination.

This award is open to all employees and volunteers at the MAC's seven airports. The award includes a trophy, public recognition within MSP Airport and a check for $1,000. There is no limit to how many nominations you send per organization.

* Eligible airports include Minneapolis–St. Paul International Airport (MSP), Anoka County-Blaine Airport, Airlake Airport, Crystal Airport, Flying Cloud Airport, Lake Elmo Airport, and St. Paul Downtown Airport. 

Related information
Airport Customer Service Hero winners announced – MACpoint , April 2019