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Nominate a colleague for an Airport Customer Service Hero award

Do you know someone who goes above and beyond for our airport's customers? Nominate that person for an Airport Customer Service Hero award!

Send your nominations to To ensure a nomination is complete, please provide the following information:   

  • The person's full name
  • Which airport they are located, see list of airports below*
  • Their organization/company within the airport community
  • The full story of why they should be selected (this is VERY important)

Simply write the nomination into an email and send the submission to

This award is open to all employees and volunteers at the MAC's seven airports. The award includes a trophy, public recognition within MSP Airport and a check for $1,000.

Up to three winners are selected every year.

*Eligible airports include: Minneapolis – St. Paul International Airport (MSP), Anoka County Airport, Airlake Airport, Crystal Airport, Flying Cloud Airport, Lake Elmo Airport, and St. Paul Downtown Airport.