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Hours and Fees

 

Updated Walk-In Queue Hours:

 

 Monday, Tuesday, Thursday and Friday: 7 a.m. to 3 p.m.

 Wednesday: 6 a.m. to 3 p.m.

 

We begin accepting Walk-In Queue Appointments 15 minutes prior to opening each day

FEES

 
 

BADGING HOURS

 
BADGING OFFICE HOURS                                   
Monday  
7 a.m. – 3:00 p.m.
Tuesday 7 a.m. – 3:00 p.m.
Wednesday 6 a.m. – 3:00 p.m.
Thursday 7 a.m. – 3:00 p.m.
Friday 7 a.m. – 3:00 p.m.
The Badging Office is closed Saturdays, Sundays and MAC-observed Holidays. 

**Effective Immediately, badgeholders who present a badge that has been EXPIRED for less than 30 days to the Badging Office must be fingerprinted, but in most cases will be able to walk away with a new badge.**


JOIN THE BADGING QUEUE

Updated Walk-In Queue Hours:

  • Monday, Tuesday, Thursday and Friday: 7 a.m. to 3 p.m.
  • Wednesday: 6 a.m. to 3 p.m.


 

We begin accepting Walk-In Queue Appointments 15 minutes prior to opening each day

You no longer need to hang around the badging lobby waiting for your number to be called. Now you can join the badging queue from anywhere by texting mspbadging to 612-294-7739 or by clicking on the button below. Shortly before it’s your turn to be served, you will be sent a text alert to your mobile phone. Make sure to use a phone that you will keep with you because you will be texted when it's your turn. (You can also join the queue at the badging office by using the kiosk in the lobby.) Appointments take priority, it is strongly suggested that you make an appointment for badging services.
CLICK HERE FOR INSTRUCTIONS TO JOIN THE QUEUE
 
Joint the queue
Message and data rates may apply. The call or text may not be from a local area code.
The queue number is for texting only; it does not accept direct calls.
 
BADGING FEES
                                                                               
 Processing Fees
Badge Application Fee (includes fingerprinting fee) $60   
Badge Fees (New/Renewal) Effective May 1, 2018 $30
Non-return Badge Fee (terminated or expired badge not returned within 10 days of deactivation)
$200
Dead File Fee
$10
 
 
LOST OR STOLEN BADGE FEES                                                                                            
1st time - $100**
2nd time - $150**
3rd time - 30-day badge suspension
 
PAYMENT METHODS
Direct Bill - Complete and submit Direct Billing Application
Scan and email to security@mspmac.org (Please allow up to 5 business days to process)
Check or Credit Cards - checks should be made payable to MAC (Metropolitan Airports Commission) 
* Companies with contracts that are less than 90 days will be required to pay by check at the time of service.
** LOST BADGE: If a lost badge is recovered and returned within 30 days of badge expiration, a refund for the replacement fee minus $30 will be issued by mail.
**NON-RETURN BADGE FEE: This is a non-refundable fee charged to companies that fail to return a badge within 10 days of the deactivation or badge expiration date. 
**DEAD FILE FEE: Companies will be billed a $10 administrative fee for "dead filing" badge applications.  Dead filing is a term used for canceling or stopping a badge application process for an applicant that has begun the background check process.  This includes applicants that fail to pick up a badge within 30 days of clearing the background check.  
 
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