News and resources for the MSP Airport community

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Elevating MSP

A collaboration between Customer Experience and CSAC, this video is your guide to delivering exceptional customer experiences.

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Photo of passengers walking through the departures lobby of MSP T1 Photo of passengers walking through the departures lobby of MSP T1
News

Voices of MSP return for another year of local hospitality

A fresh set of familiar voices are greeting MSP travelers and employees this month as new public address announcements began playing in terminal lobbies, concourses and parking ramps. Now in its sixth year, the Voices of MSP program invites airport employees to record important public safety and
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Nine staff members in individual panels with names. Voices of MSP! text and microphone icon. Nine staff members in individual panels with names. Voices of MSP! text and microphone icon.