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Employee celebrates 50 years at Chili's at Terminal 1 Employee celebrates 50 years at Chili's at Terminal 1

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Elevating MSP

A collaboration between Customer Experience and CSAC, this video is your guide to delivering exceptional customer experiences.

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Photo of passengers walking through the departures lobby of MSP T1 Photo of passengers walking through the departures lobby of MSP T1
Event

‘Together we fly’: Celebrate and soar into 2026 at CSAC forum on Dec. 17

Expect laughter, insight and a renewed sense of purpose at the upcoming CSAC forum, “Together we fly,” on Dec. 17. The Customer Service Action Council (CSAC) invites MAC and MSP employees to come together to celebrate the power of small actions and the big impact they create. This energetic event
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An illustration depicts dozens of people arranged in a circle. Some are travelers with baggage; others appear to be employees with lanyards and badges. Text reads: "Together we fly: Celebrating success through small acts with big impact." An illustration depicts dozens of people arranged in a circle. Some are travelers with baggage; others appear to be employees with lanyards and badges. Text reads: "Together we fly: Celebrating success through small acts with big impact."