Safety Management System

Safety Management System

SMS definition and purpose

The Safety Management System (SMS) is an interconnected framework of various entities, programs, policies and processes across the Metropolitan Airports Commission and MSP that ensures operations are designed and executed effectively, efficiently and above all, safely.

SMS versus public safety and emergencies

SMS provides the framework in which airfield incidents are prevented, and how we learn from them if they do occur. 

Call 9-1-1 for EMERGENCIES at the MSP Airport to be connected to the MSP Airport Emergency Communications Center. 

MAC’s safety commitment

The Metropolitan Airports Commission and MSP Airport are committed to providing safe and resilient airport operations.
Our annual Safety Policy Statement issued by MSP's SMS Accountable Executive outlines this commitment.

Report safety concerns and airfield hazards

The MAC safety reporting system is for reporting non-emergency safety concerns, hazards, trends or other airport safety and compliance related matters. It is the expectation of the MAC and its airport partners that any hazard posed to operations be addressed immediately (as conditions, ability and authority permit) and then reported as soon as practical.

Additional Contact Information

  • For MSP Airport emergencies, please contact 911
  • Immediate MSP Airport airfield safety concerns: 612-794-5111
  • MAC Safety Reporting Hotline: 612-794-0209 
  • SMS Manager: Daniel Clark: 612-467-0660
  • Email: SMS@mspmac.org