Skip to content

Become a Travelers Assistance volunteer at MSP Airport!

Would you or someone you know be interested in volunteering at MSP Airport? If so, the Airport Foundation MSP – which oversees the volunteer program – would like to hear from you.

“There are a variety of ways for people to serve through our volunteer program – whether as “go-guides” walking the airport looking for people who need assistance, working at the Information Booths scattered throughout MSP answering questions, or becoming one of our Animal Ambassador teams,” said Laura Sartain, director of Foundation Programs who oversees its Travelers Assistance efforts.  

Sara Ernst, volunteer manager with Airport Foundation MSP, explained the benefits of volunteering with the program:

  • Flexible scheduling: Pick your own schedule (at least two shifts per month, typically 4 hours each)

  • Free parking while volunteering

  • Camaraderie and recognition for a job well-done (including free treats and beverages)

  • A fun and meaningful way to give back to the community

  • Bragging rights: MSP is perennially ranked among the world’s top airports largely due to its people

Volunteers also work with travelers who have special needs and at airport events like art show openings and musical performances.

As the program’s recruiting ads proclaim: “Volunteers are the Heart of MSP Airport!”

Learn more about volunteering or contact Sara Ernst (612-726-8179,