FAQs

FAQs

Badging

How do I turn in my badge?

When do I need to turn in my badge?

What do I do if I forgot my badge at home?

Is the Badging Office staff able to give me my fingerprint clearance?

My company has instructed me to pick up my badge, how do I do that?

When can I take SIDA training and do I need to register?

What should I bring to SIDA class?

How long will it take for my clearance to come through?

I don't have a SIDA badge, but am told I need to upgrade to SIDA; how do I do this?

I have moved, what do I need to do?

I have changed my name, what do I need to do?

I need to get into an area that I do not have access to, how do I request access?

Can I still come to work at the airport while I am waiting for my fingerprints to clear?

If I already have a badge, but want to add a company or remove a company, what do I do?

I arrived late for my appointment, now what?

How do I cancel a future appointment?

What forms of payment do you accept?

Where should I park when visiting the Badging Office?

Building/Airport Facility

Who's name and information should be entered on the key request form?

If I am a signer, can I submit a key request for myself and sign my own form?

Do all of the highlighted fields need to be completed?

Who is an authorized signer?

Can I just send an email and request door access?

Can keys be transferred from one employee to another?

How long does it take to get keys?

If I am requesting a Cliq Key, what information is needed?

How will I know what doors I need access to?

How much will my deposit be?

What forms of payment are accepted?

Who do we make the checks out to?

Who do I contact if I lost my set of keys?

Is there a fee for lost keys?

Where are keys returned to?

Where is MAC's Facilities office located?

Employee Parking

What should I do if my car was towed?

Can I share my ZipPass for parking?

Can I park overnight in the ramp with my ZipPass?

Where is the employee parking in the Terminal 2 ramp?

Can I use my ZipPass to park when I'm traveling?

What do I do if I forgot my ZipPass?

What do I do if I can't exit the parking ramp?

How do I sign up for employee parking?

General Information

What are the hours of MSP?

I need to request or turn in keys, how do I do that?

What hours is the MAC Landside Office open?

What waste materials are recycled at MSP?

Minimum Wage Ordinance

What is the MSP Airport Minimum Wage Ordinance?

How much is the minimum wage?

When does the Ordinance take effect?

What are wages?

Do tips count toward the minimum wage?

Which employers at MSP Airport are exempt from the MSP Airport Minimum Wage Ordinance?

What if I work for two or more MSP Airport employers?

What if an employer is based outside of MSP airport, but the employee works at MSP?

What do I do if my employer refuses to pay the minimum wage?

Does the minimum wage apply to every employee that works at MSP Airport?

Can an employer request the minimum wage requirements be waived?

Are collective bargaining agreements exempt?

Are employers required to post notices?

What documents or records are employers required to keep?

How will the minimum wage ordinance be enforced?

I want to report a violation, but I am afraid of retaliation. What should I do?

Where can I get more information?